If you’ve received a message from Facebook claiming that your page is scheduled for permanent deletion due to a trademark infringement, don’t panic! This is likely a scam message designed to trick you into revealing your personal information. We’ve gathered some information on how to spot and avoid these fake Facebook messages – they are phishing attempts, plain and simple.
Specific red flags in the fake Facebook scam phishing message
- Facebook will never send you messages like this. In the example below, this sender uses the Meta logo, but the username is “Comment Moderation“.
- The message asks you to click on a link “metabusiness-support-id9023.web.app“. This is not a legitimate Facebook domain.
Other Red Flags to Watch Out For
Unsolicited messages: Facebook will never send you an unsolicited message asking for your personal information. If you receive a message out of the blue, claiming that your page is in trouble, it’s a red flag.
Generic language: Scam messages often use generic language that doesn’t address you by name or reference any specific posts or content.
Suspicious links: Phishing messages will often include links that look like they lead to Facebook’s official website, but they actually redirect to a fake site designed to steal your information.
Urgency tactics: Scammers often try to create a sense of urgency by claiming that you need to act immediately to save your page. Don’t fall for this pressure tactic.
What to Do If You Think Your Business Has Been Scammed on Facebook
If you receive an email like this, do not click on the link and do not provide any personal information. Instead, report the scam to Facebook at https://www.facebook.com/help/.
If you think you’ve clicked on a phishing link or provided personal information to a scammer, change your Facebook password immediately and scan your device for malware. You can also contact Facebook’s support team for further assistance.
Protecting Yourself from Phishing Scams
To protect yourself from phishing scams on a day-to-day basis, follow these simple guidelines:
Never click on links in unsolicited messages: Hover over the link to see the actual URL before clicking. If it doesn’t look like Facebook’s official website, don’t click it.
Don’t enter personal information on suspicious websites: If you’re unsure about a website’s authenticity, don’t enter any personal information, including your Facebook login credentials.
Report phishing attempts: If you receive a phishing message, you can report it to Facebook by clicking on the three dots in the top right corner of the message and selecting “Report Spam or Abuse.”
Remember, staying vigilant and following these simple precautions can help you stay safe from phishing scams and protect the online identity of your business – and you.